Step One: Connect with a Vehicle Hero! We’ll gather basic information about your vehicle including the year, make, model, trim level, special features, and condition. It’s a quick and easy connection - we’re good at what we do! Best part, you’re talking to an expert.
Step Two: We’ll match your vehicle to one of our buying partners - the one willing to pay the most competitive market price! We have several buyers in any given market, and each one specializes in certain brands and types of vehicles. With the heavy lifting out of the way, there’s one thing left to do…
Step Three: Get paid! Our local buying partners are committed to making this process more simple than you can imagine. If you’d like to drop your vehicle off, our buying partners will pay you on the spot and even give you a ride home. Or if you prefer, we can help arrange to have your vehicle picked up at your home or office. It’s that simple!
What happens after I submit my vehicle info?
An Acquisition Specialist will contact you by email and phone, typically within minutes. We’ll confirm a few details about your vehicle, check with our buying partners, and make you an offer. All in a few short minutes! We’ll work with you to schedule a drop-off time with one of our buying partners, or handle the logistics of picking up your car. We believe in a personal touch, and the speed of our business is enabled by mutual trust. With Vehicle Hero, you always have a person!
What will Vehicle Hero do with my information?
Your personal information is always held securely, and never shared without permission.
Why should I use Vehicle Hero?
Selling a vehicle means balancing a few priorities: time and money, but also energy, and risk. You want the most money possible for your vehicle in the least amount of time, without risking your personal safety or causing yourself needless aggravation. Vehicle Hero Buying Partners have been vetted, approved, and offer a seamless experience. You’ll be amazed at how easy it really is to get the most money for your car in the least amount of time, from people that will make you smile. Simply put: we’re easy to do business with.
Will I get a low-ball offer?
A low-ball offer could be defined as an offer that’s significantly lower than the market average. Vehicle Hero offers are based on up-to-the-minute market data, giving us the ability to offer the most for your vehicle at any point in time. You can be assured that our offers are data-driven, specific to your individual vehicle, and represent the best in your local market.
You get paid in certified funds or a business check. Our buying partners are well-established names that you’ll recognize from your community. You can take the check straight to the bank!
What’s involved in selling a vehicle privately? What documents are required?
In most states, the only documents you need to sell a vehicle privately are an odometer statement, bill of sale, and the title. Many states price and mileage fields printed on their vehicle titles, which means the only document you need is the title. Just make sure both you and your buyer completely fill out and sign all necessary fields on the title, and then retain a copy for your records! (A picture works just fine.) That way, if the vehicle is involved in an incident and anyone comes to you with questions, you’ll have a record of releasing your liability for the vehicle.
Selling your car with Vehicle Hero can be accomplished in hours, not days. From the initial contact with our Acquisition Specialists, to dropping off your vehicle, or scheduling a pickup at your home or work, our network of buying partners will deliver on their promise of speed. Depending on your situation, you could have your certified funds in hand in as little as 60 minutes.
Will you pick up, or am I required to travel?
We offer both options - a quick, easy transaction at one of our buying centers, or the convenience of local pick-up at your home or office.
What if I owe money on my car?
The money you still owe on your vehicle will be subtracted from the offer amount, and you’ll be paid the difference. If you owe more than the value of your car, you’ll need to pay the difference to be released from liability in the vehicle.
How do I know it’s not a scam?
Ask questions! We’re all about transparency and connection. Our buying partners are well-known local names; you will most likely recognize them! Our job is to understand your vehicle and bring you the most competitive offer, but we won’t ask you for any sensitive personal or financial information. Put us to the test - we’re happy to speak with you on the phone, via messaging, or even on a video call!
What happens to my aftermarket warranty?
If you purchased an extended warranty, service contract, or other supplemental coverage along with your vehicle, and the agreement hasn’t expired, you may be entitled to a prorated refund of these coverages. We’ll help you take the necessary steps to get these funds back into your pocket!